5 Practical ways to improve customer retention
Simply put, customer retention entails keeping as many customers as possible. It begins with a client's first interaction with your business and continues throughout the lifetime of the relationship. In this article, we'll look at five effective techniques to...
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The SME Guide to Sales Optimisation
The latest guide in our Business High Five series, The SME Guide to Sales Optimisation, offers practical tips on how to boost your sales by optimising your sales funnel. Download our complete guide to Sales Optimisation In this guide, your SME will...
The SME Guide to Digital Transformation
The latest guide in our Business High Five series, The SME Guide to Digital Transformation, offers useful guidance on how to introduce digital technology to help your business succeed. Download our complete guide to Digital Transformation Some of the...
Why your SME should consider a Customer Relationship Management platform
Investing in a Customer Relationship Management (CRM) system can be one of the most effective means to increasing customer engagement and retention for an SME. A CRM solution enables a business to efficiently collect a wealth of data on its customers’ behaviours and...
The value of debt for business growth
Regardless of the size of your company or how great your product may be, at some point, every business will need more finance than they have immediately available. When this happens, accessing additional funding will help to give your company the fuel it needs to...
As an accountant, how do you support your business customers’ working capital needs?
The owner of MS Catarino&Co, Sergio Catarino, has been a tax advisory accountant for over 18 years and recently faced this question. He was looking for a way to assist one of his clients with accessing working capital when he came across Lulalend’s...
4 Ways to Optimize your Digital Marketing
If you want to make the most of your digital marketing efforts, you have to make all your tools and platforms work for you. This is why it's important to understand how to optimize your digital platforms. Here are our 4 ways you can optimize your digital platform to...
4 Ways to manage the low season
With winter just around the corner, many businesses will be going into the low season. This means fewer customers, therefore, less revenue. The trick to not just surviving this period, but making it work to your advantage, is to have a plan for managing your cash flow...
365 Days of Covid-19: The year that’s been
27 March 2021 marked one year since the introduction of the five-tiered Alert Level system and South Africa’s move to Alert Level 5. Like many people, we're reflecting on the year that's been. One year later and many businesses are still feeling the effects of...
The SME Guide to Cash Flow Management
The latest guide in our Business High Five series, The SME Guide to Cash Flow Management offers practical guidance on building and maintaining a healthy cash flow. Download our complete guide to Cash Flow Management here. Some of the important questions...
Practical cost-saving tips for your business
Reducing the cost of supplies, inventory, or business operations is common practice amongst many small business owners. Not preserving enough cash could land your business in deep waters, leaving you with a desperate call for a lifeline. Curbing your expenditure is a...
